KB Enterprises (Aust) Pty Ltd 30 Day Money Back Guarantee
All of our products and services included a 30 day money back guarantee, unless stated otherwise. If you encounter any problems with consultation/online programs or performance issues with support, you will receive a full refund if you cancel your account within 30 days of the purchase date.
No refunds are available after 30 days. In order to refund your product or service, you must submit a refund request.
To submit a refund request simply send us a message via our contact form here or call us on 07 3481 0099 (within Australia) +61 7 3481 0099 (outside Australia) 9am to 5pm AEST Monday to Friday (excluding public holidays)
Most refunds take up to 7 days, but in some cases it can take up to 2-3 weeks.